Retail Security Resource

The Department of Justice is integral in the NSW Government's strategy to develop a better understanding of crime and to apply this knowledge in ways that actively prevent crime from occurring. The Department develops a number of programs and policies aimed at reducing crime across NSW.

The Department developed the NSW retail security resource to assist in the reduction of retail crime impacting local businesses. Research and consultation with local retailers indicate that shoplifting is the most common crime that impacts on retailers. Retail crime can impact on a business's profit, customers, staff, and day-to-day trading practices.

This resource is designed specifically for the retail sector. It provides practical information to both management and staff that will assist in reducing the likelihood of crime occurring within their business.

By putting in place crime prevention measures within your business, you are protecting your business, customers, and staff. Preventing crime from occurring within your business can have a significant impact on the community and across NSW.

​NSW retail security resource

This Resource is designed specifically for the retail sector. It provides practical information to both management and staff that will assist in reducing the likelihood of crime occurring within their business. It covers the following key areas:

An overview of retail crime in Australia (PDF 158KB)

The financial implications of retail theft (PDF 114KB)

Understanding retail loss
(PDF 170KB)

Shoplifting – signs and prevention (PDF 361KB)

Good practice for retailers
(PDF 170KB)

Using store design to reduce shoplifting (PDF 223KB)

Employee theft (PDF 186KB)

Cash handling (PDF 264KB)

Break, enter and steal
(PDF 225KB)

Robbery (PDF 212KB)

Fraud (PDF 272KB)

Vandalism (PDF 192KB)

Reporting incidents to the police (PDF 201KB)

Designing crime out of your retail business checklist
(PDF 163KB)